support
a real human reads every message
yolkling is made by two people. if something is broken, confusing, or you just want a hand, email us and we will get back to you. no ticket robots, no phone tree, just us.
get help
the fastest way to reach us is email.
hey@yolkling.comyou can also tap share a thought inside the app (on the “you” screen) to send a note straight to us. we read every one.
common questions
is it free? yes. no ads, and everything in the game is earned by showing up for yourself. there is one optional subscription, yolkling plus, for people who want to support it. it adds a supporter glow and a monthly handful of yolks, and nothing is locked without it.
how does the health part work? it is optional. if you connect apple health, yolkling reads your steps and last night’s sleep so your creature looks a little livelier on the days you take care of yourself. those numbers stay on your device, we never send them anywhere, and the app works fine without it.
what about time off my phone? also optional and opt in. if you turn it on, yolkling can tell how long you were away from your phone, never which apps or what you were doing, and your creature grows a touch livelier for the time away. you can turn it on or off any time from the home screen.
friends and postcards. you add a friend with a code, visit each other’s rooms, and send kind notes. notes are only between friends you have both added. if anyone is unkind, you can block them or report a note from the menu on that note, and they are gone.
how do i delete my account? open the “you” screen and tap delete my account. that erases your creature, your collection, your friends, and everything saved, on your device and on our server, and it cannot be undone. prefer i do it for you? email hey@yolkling.com and i will remove everything.
your data + privacy. we collect as little as possible, never run ads, and never sell your data. the full details are on the privacy page.
how fast do i reply?
it is just the two of us, so usually within a couple of days, often sooner. if it is urgent, say so in the subject line and we will jump on it.
contact
bugs, questions, requests, or just to say hi, all welcome at hey@yolkling.com.
yolkling, made by two people who want an app that wants you off your phone.